If your password has been reset, for security reasons we lock your account for 24 hours. You will be able to log in, however, you will not be able to access your funds. This is a precaution taken in order to protect your account.
Articles in this section
- What to do when you have lost access to your registered email address?
- How to reset my password?
- Can I change the email address associated with my account?
- Why will my password reset require 24 hours to process?
- What are the password requirements on Gatecoin?
- How to report lost two factor authentication (2FA)
- How to set-up two factor authentication (2FA) on your Gatecoin account
- What to do when you've lost access to your registered email address