If you lost access to the email address you have registered on our account, please add Gatecoin LTD (firstname.lastname@example.org) on Skype and leave a video message of you holding your ID card, mentioning the current email you use on gatecoin.com and the new email you wish to use and confirming your request to change your email address. Once done we will be able to change your account within 1-2 business days.
Articles in this section
- What to do when you have lost access to your registered email address?
- How to reset my password?
- Can I change the email address associated with my account?
- Why will my password reset require 24 hours to process?
- What are the password requirements on Gatecoin?
- How to report lost two factor authentication (2FA)
- How to set-up two factor authentication (2FA) on your Gatecoin account
- What to do when you've lost access to your registered email address