If you have been encountering a login failure to your Gatecoin account, have you checked with the following methods?
- Entering these information correctly
- Username (Registered email address)
- Solve Google Captcha
- 2FA code (if applicable);
- Clearing CTRL + F5 for cache;
- Try to use different browsers or/and electronic devices;
- Delete cookies;
- Disable browser add-ons (i.e. adBlocker, AdBlockerPlus, uBlock)
For disabling browser add-ons such as AdBlockers for Chrome browser, please go to Adblock settings and un-tick “Easylist” under “Subscribe to filter lists”.
In case the above solutions do not work, please send in a request to describe your condition (i.e. is it an error message, an infinite loading time, etc.) with a screenshot. In the request, please advice (1) which computer operating system you are using, (2) type of Internet browser, (3) its version and (4) the country you are trying to login from i.e., mainland China. Our support team will assist your request in earliest convenience.