All usage of the platform, including but not limited to transferring and trading digital assets is governed by our Terms and Use. It is also important to note that as a Hong Kong based and regulated company, we may be governed by different laws and standards than those in your country of residence.
As part of our obligations, we are required to ensure compliance with our rules and regulations set out by our local regulators and other international bodies. These obligations include how we handle, manage and communicate personal data through to the need to have adequate systems and controls in place to mitigate the risk of the firm being used to facilitate financial crime.
When it comes to fighting financial crime, we benchmark ourselves to the same high standards and level of scrutiny set by our banking partners and other leading exchanges around the globe. Accordingly, our Anti Money Laundering policies (AML) sets out the minimum requirements which must be complied with by all Gatecoin Companies and employees and includes:
- Establishing and maintaining customer due diligence, identification, verification and know your customer (KYC) procedures, including enhanced due diligence for those customers presenting a higher risk, such as Politically Exposed Persons (PEPs) and Correspondent Banking relationships;
- Systems and processes to monitor ongoing customer activity. Reporting suspicious activity internally and to the relevant law enforcement authorities as appropriate; and finally
- Reporting of suspected fraudulent use of identification documents to the relevant law enforcement authorities as necessary;
From time to time, based on a risk-based assessment Gatecoin may require users to provide additional information or documentation to fulfill our legal obligations. Refusal to provide or failure to respond to a request within a reasonable time frame could lead to a users account being disabled until the request is satisfied